If your video is rejected, you will receive an email from VidDay with a link to correct and resubmit your video for approval within the initial 48-hour window. If you still cannot locate your VidDay link, please contact. The link will also be included with your movie ticket confirmation. What happens if I do not receive a link from VidDay? If your video is rejected (for any reason), you will receive notification and you will be able to edit and resubmit your video up to 48-hours prior to the location, film, date and showtime of your purchased Shout Out. Once the video has been approved it is published and inserted into the Preshow. If the Shout Out is not received by the Submission Date you will receive a refund for the amount paid.Ĭan I make changes to my video once it has been submitted? You must submit your video 48-hours prior to the movie, date, showtime and location of your purchased Shout Out. What is the cut-off time for video submission? Guests may purchase up to 4 (four) 30-second Shout Out videos for their selected location, film, date and showtime, and each 30-second Shout Out requires payment of $19.99 CDN (plus all applicable taxes).įor step-by-step instructions on how to purchase your Shout Out, and to create and submit your Shout Out for presentation on the big screen at your favourite Landmark cinema go to Example messages include birthdays, weddings/engagements, anniversaries, retirements, congratulations, Mother’s Day, thank you, baby showers, graduations – whatever you would like to celebrate (within reason).Įach 30-second Shout Out video costs $19.99 CDN (plus applicable taxes). Response time may be delayed during high volume periods.Ī Shout Out is a 30-second user-created video that allows Movie Lovers to share messages or announcements within the Preshow prior to their selected location, film, date and showtime. A member of our Guest Services team will respond to your inquiry within two business days.Select - Landmark EXTRAS from the comment type field, select your issue and complete the issue resolution form. Response time may be delayed during high volume periods. Please contact the Landmark EXTRAS Guest Services team who will respond to your inquiry within two business days. Please note the Cast and Crew of your local Landmark Cinemas theatre cannot resolve issues related to your membership account including adding points or admission credits to your membership account. There are three rewarding programs to choose from that get you something EXTRA.įor questions or comments regarding Landmark EXTRAS movie rewards program or Landmark EXTRAS accounts, including the credit or debit of points related to your membership account please contact us as described below. Get more of what you love – free movies and concession items, invitations to exclusive screenings, special events and more.
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